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City-Link Express Tracking

Enter your City-Link consignment number to open City-Link Express's official tracking page with the number copied. City-Link numbers are often 15 letters and digits. Below: what City-Link statuses mean and what to do if a delivery fails.

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Track a City-Link parcel

Find it in your order page, SMS or on the consignment note.

Courier and tracking link

Enter your City-Link tracking number to open City-Link's official tracking page.

    All couriers (14)

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    City-Link consignment number

    • City-Link calls the tracking number a consignment number, printed on the consignment note and label.
    • It is often 15 letters and digits. Because other couriers use similar lengths, the tracker does not guess City-Link from the format alone; on this page it opens City-Link directly.
    • Use the number exactly as printed, without spaces.

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    Common City-Link tracking statuses

    StatusWhat it means
    Shipment picked upCity-Link collected the parcel from the sender.
    In transitThe parcel is moving between City-Link branches or hubs.
    Arrived at delivery branchThe parcel reached the branch serving your address.
    Out for deliveryA courier has the parcel for delivery.
    DeliveredCity-Link recorded the delivery.
    Delivery unsuccessful / ReturnedDelivery failed or the parcel is going back to the sender.

    City-Link's exact wording may differ; the order of events is what matters.

    If a City-Link delivery fails

    1. Check the tracking page for the reason and the branch holding the parcel.
    2. Contact City-Link through its official website with the consignment number to rearrange delivery or collect from the branch.
    3. For online orders, tell the seller as well.

    City-Link Express was founded in 1979 by Dato' David Tan and is known as Malaysia's first locally owned courier company. It was incorporated in 1980 and is headquartered in Shah Alam, Selangor.

    Official sources

    Independent tool: The Bukit Besi is not affiliated with City-Link Express. Delivery status comes from City-Link Express's own website.

    Frequently asked questions

    How do I track my City-Link parcel?

    Paste the consignment number into the box above and press Track parcel. The tool opens City-Link Express's official tracking page with the number copied, so you can paste it if the page asks.

    How long is a City-Link tracking number?

    City-Link consignment numbers are often 15 letters and digits. Use the number exactly as printed on the consignment note, without spaces.

    What should I do if my City-Link delivery failed?

    Check the reason and the branch on the tracking page, then contact City-Link through its official website with the consignment number to rearrange delivery or collect the parcel. Tell the seller for online orders.

    Why does my City-Link tracking show no result?

    A new consignment often shows nothing until City-Link scans it at pick-up, which can take up to a day. Check the number for typos; if it still shows nothing after 2 working days, ask the sender to confirm it.

    Is City-Link a Malaysian company?

    Yes. City-Link Express was founded in Malaysia in 1979 and is known as the country's first locally owned courier company. It is headquartered in Shah Alam, Selangor.

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